Refund and Returns Policy

1. Eligibility for Returns

• Returns must be requested within 30 days of receiving the item.

• Items must be unused, in original packaging, and with all tags attached.

2. Non-Returnable Items

• Personalized or custom-made products cannot be returned.

• Items marked as “Final Sale” are not eligible for refunds.

3. Return Request Process

• To initiate a return, contact us at [email protected] with your order details.

• Our support team will provide instructions and a return authorization.

4. Shipping Costs

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

• We recommend using a trackable shipping method for safe delivery.

5. Condition of Returned Items

• Products must be returned in the same condition they were delivered.

• Damaged, worn, or altered items may not be accepted.

6. Refund Timeline

• Once we receive and inspect your return, refunds are processed within 7 business days.

• Refunds will be issued to the original payment method.

7. Possible Delays in Refunds

• Actual refund posting time may vary due to:

  • Bank processing times.

  • Credit card company regulations.

  • Public holidays or weekends.

  • International transaction policies.

8. Exchanges

• Exchanges may be offered depending on stock availability.

• If an exchange is not possible, a refund will be processed instead.

9. Contact for Assistance

• For all return-related questions, please reach out to us at [email protected].

• Our team is here to help guide you through the process.