Shipping Policy

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

2. Shipping Timeframe

  • Standard delivery takes 7–15 business days, depending on the destination.

  • Delivery times may vary based on local postal services and customs clearance.

3. Shipping Destinations

  • We currently ship to over 125 countries worldwide.

  • Customers can select their destination country during checkout.

  • Some remote or restricted regions may not be eligible for delivery.

4. Shipping Costs

  • Shipping fees are calculated at checkout and displayed before order confirmation.

  • Free shipping promotions may be available for specific regions or minimum order values.

5. Address Requirements

  • Customers must provide a complete and accurate address, including postal code.

  • Incorrect or missing details may cause delays or failed deliveries.

6. Tracking Information

  • Tracking numbers are provided once the order is shipped.

  • Customers can track their shipment via the carrier’s website or provided link.

7. Customs and Duties

  • International orders may be subject to customs duties and import taxes.

  • Customers are responsible for paying any applicable fees upon delivery.

8. Delays and Unforeseen Circumstances

  • Shipping times may be affected by:

    • Severe weather conditions.

    • Global pandemics or health emergencies.

    • Customs inspections or delays.

    • Strikes, political unrest, or natural disasters.

    • Remote or hard-to-reach delivery locations.

9. Multiple Item Orders

  • Items in the same order may be shipped separately depending on availability.

  • Customers will not be charged extra shipping fees for split deliveries.

10. Failed Deliveries

  • If a package is returned due to an incorrect address, re-delivery costs may apply.

  • Unclaimed packages may be subject to restocking fees.

11. Delivery Confirmation

  • A delivery confirmation or signature may be required in some regions.

  • Customers are encouraged to track their orders regularly.

12. Shipping Restrictions

  • Certain items may be restricted by local laws and cannot be shipped internationally.

  • Customers are responsible for checking local import regulations.

13. Holiday Season Shipping

  • During peak holiday periods, order processing and shipping times may take longer.

  • Customers are advised to place orders in advance to avoid delays.

14. Lost or Stolen Packages

  • Meyrix is not responsible for lost or stolen packages after delivery confirmation.

  • Customers should contact the carrier directly for claims.

15. Customer Support

  • For shipping inquiries, please contact us at [email protected].

  • Our support team will assist with tracking updates, shipping issues, or urgent concerns.